Our plan for the period of this new lockdown is to keep providing you with the Withers experience, albeit in new forms.
We pride ourselves on our specialist nature and the connection we share with customers. So, in light of that we’ve been continuing to update our website and working towards it offering you more of the Withers experience. These updates will keep coming, with more improvements planned our goal is to service customers seamlessly between in-store and online.
Home collection and delivery service
We’ll continue to offer a home collection and delivery service – bringing the shop to you! Should you need it we can bring multiple sizes just to be sure that you find the right fit. Or even various rackets should you be unsure which you’d prefer. Give us a call on 0116 2622113 or email [email protected] to talk to us about your needs. Don’t forget that we can also pick up and collect your restrings too, we’ll make sure that come the time you can hit the court’s your rackets won’t let you down!
Personal virtual shopping
Personal virtual shopping is also available, we can offer advice over the phone or by video call should you prefer. Whether it be a racket, a new pair of shoes or clothing to get you ready for your return to court we’ll be on hand to help and talk you through the options that we have available. If you’d like to schedule a virtual appointment please get in touch with us on either 0116 2622113 or [email protected]. We can then organise either home delivery or deliver via FedEx.
Click and Collect service
Throughout this period of closure we’re also operating a Click and Collect service whereby you can order with us, either by phone or online and then you can simply collect from us in-store. There’s even parking available outside of the shop for all orders collected before 11am. If you’d like to know more about this then please don’t hesitate to get in touch on either 0116 2622113 or [email protected].
For now, stay safe and do your bit. If you need us you know that we’re on hand and can help from afar (or an appropriate, safe distance should you need us to hand deliver). At Withers we care about you all, for us that extends to more than just your custom, if you’re going through a particularly difficult time at the minute then please don’t hesitate to reach out and we’ll help in any way we can (even if you just want someone to talk to!).
Thank you for taking the time to read this update.
See you soon,
The Withers Team
Evening Appointments Service
With Christmas looming we’re aware that customers are keen to start (or finish) their Christmas shopping.
However, we understand that you may be cautious coming into town during the busier times of the day or struggle to get into us within our normal opening hours. So because of that we’re offering evening appointments. These will be between 5pm and 8pm Monday to Friday and on a one to one basis so you’ll have our undivided attention and be safe in the knowledge that the shop is all yours for the duration of your appointment (30 minute slot).
Appointments need to be booked ahead of time so please contact us on 0116 2622113 or [email protected] and one of the team will be happy to help, please do not just turn up as we cannot guarantee an appointment unless it’s booked.
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