Returns

From receiving your order you have 28 days to make up your mind and return any items that you no longer want. We ask that items be returned in their original packaging with any tags attached, this includes cellophane on the handles of any rackets purchased. All clothing and footwear must be unworn and unwashed. If items are returned to us out of their original packaging then we may refuse to refund you.

We aren’t able to accept returns on rackets that have been custom strung on order as they have been personalised for you specifically.

To return an item simply post it back to:

FAO Returns
Withers Sports
6 Carts Lane
Leicester
LE1 5FL

To keep the returns process smooth we ask that you contact us before posting back and that you include the original delivery note, highlighting the item that you’re returning. Once we receive your item refunds are processed within 14 days. We would advise using a signed for delivery service when returning any items as we cannot take any responsibility for items lost in transit.

If you have any questions or concerns please get in touch on 0116 2622113.